Refund Policy
babrun.com is managed by Babrun Gold Map Test · BABRUN OU — registered in Estonia · Last updated: March 2026
Our approach
The Test is a digital product — a personalised report produced specifically for you. We want you to feel confident before purchasing. This policy sets out clearly when refunds are available.
A service like Journey is a common work of you and our service. It can be refunded if you did all homeworks and received no promised results.
Full refund — before completing the test
If you have paid but not yet submitted your test responses, you may request a full refund within 14 days of purchase. Contact support@babrun.com with your name and order details.
No refund — after test completion
Once you have submitted your test responses and your report has been generated and delivered, a refund is not available. The report is a personalised digital product produced specifically from your data and cannot be returned.
If you have not received your report within 10 days of completing the test, please contact us — we will either deliver it immediately or issue a full refund.
If we cannot deliver
In the unlikely event that we are unable to produce your report due to technical or operational reasons, you will receive a full refund within 5 business days.
How to request a refund
Email support@babrun.com with the subject line Refund Request and include:
- Your full name
- The email address used for payment
- Date of purchase
We will confirm receipt within 2 business days and process eligible refunds within 5–10 business days via the original payment method.
Contact
Fedir Nesterov
support@babrun.com
BABRUN OU, Estonia (registered)
Lisbon, Portugal (operating address)